Monthly Archives: October 2012

I found myself thinking this evening about how my customers would answer the following questions, “What do you feel you took away from your time with my products and people?”  Was the experience enjoyable?  Was it something that seemed shallow … Continue reading →

I was having lunch today with a regional manager who was asking me some questions about how we can increase the effectiveness of our people’s sales calls.  I started to think through the process we follow when going in to … Continue reading →

I had a meeting yesterday in which one of my employee’s presented an issue to another employee.  It was my job to help bring together the two sides onto common ground.  After looking at the facts, I had to stand … Continue reading →

Within the past few years I have found myself in a management position and I learned very quickly that there is a very significant difference between a college education and a career education.  College taught me many very important things, … Continue reading →